At 8Bar Coffee machine, we want to make it easy for you to order and return products, whether it's through our online store or our boutiques.
Here's how it works:
Ordering
Step 1: Create an account on our website or at one of our boutiques.
Step 2: Browse our selection of coffee machines, accessories, and specialty coffees.
Step 3: Add items to your cart and check out.
Step 4: Choose whether to have the products shipped to your address or to pick them up at your local boutique.
Step 5: If you choose to pick up your products at a boutique, you can receive personalized assistance from our coffee experts and even try out the products before making a purchase.
Pro tip: Loyalty members receive free shipping on all orders placed online.
Returning
Step 1: Log in to your account on our website or at one of our boutiques.
Step 2: Navigate to your order history and select the item you wish to return.
Step 3: Follow the prompts to request a return authorization and select whether you'd like to return the item online or in-person at one of our boutiques.
Step 4: Pack the item securely in its original packaging and ship it back to us or bring it to your local boutique.
Step 5: Receive a refund or store credit, depending on your preference and the condition of the returned item.
Pro tip: Loyalty members receive free returns on all online purchases.
We're committed to making the ordering and returning process as seamless as possible, whether you're shopping online or in-person at one of our boutiques. If you have any questions or concerns, don't hesitate to reach out to our customer service team for assistance.
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